988rpjl Privacy Policy

1Data Controller

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, 988rpjl is the personal information controller responsible for the personal data collected through the Platform. References to "988rpjl," "we," "us," or "our" in this Privacy Policy refer to the operator of the 988rpjl platform.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, you may contact our Data Protection Officer through the live chat support channel available on the Platform. Our support team is available 24/7 and will direct your inquiry to the appropriate personnel.

2Data We Collect

988rpjl collects personal data that is necessary to provide our services, comply with legal and regulatory obligations, and maintain the security and integrity of the Platform. The categories of personal data we collect include:

2.1 Registration and Identity Data

• Full legal name as it appears on your government-issued ID;
• Date of birth (used to verify that you meet the 21+ age requirement);
• Residential address, including barangay, city or municipality, province, and postal code;
• Email address and mobile phone number;
• Username and encrypted password.

2.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification (e.g., Philippine passport, driver's license, SSS/UMID card, PhilSys National ID);
• Proof of address documents (e.g., utility bills, bank statements);
• Selfie or liveness verification images where required for enhanced KYC;
• Source of funds documentation where required by AML regulations.

2.3 Financial and Transaction Data

• GCash or PayMaya account numbers linked to your 988rpjl account;
• Bank account details for BPI, BDO, Metrobank, or other linked bank accounts;
• Deposit and withdrawal transaction history;
• Bonus and promotional credit history;
• Wagering and game activity records.

2.4 Technical and Usage Data

• IP address and approximate geolocation derived from IP;
• Device type, operating system, and browser information;
• Session duration, login timestamps, and activity logs;
• Game preferences, betting patterns, and session history;
• Cookie identifiers and similar tracking technologies.

2.5 Communications Data

• Records of live chat conversations with our support team;
• Email correspondence with 988rpjl;
• Feedback, complaints, and dispute records.

Data Category	Examples	Required?
Registration & Identity	Name, DOB, email, mobile	Yes – mandatory
KYC Documents	Gov't ID, proof of address	Yes – for withdrawals
Financial & Transaction	GCash number, bank account, deposit history	Yes – for payments
Technical & Usage	IP address, device info, session logs	Automatic collection
Communications	Live chat logs, email records	When you contact us

3How We Collect Data

988rpjl collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in a promotion;
• Automatically — through cookies, web beacons, and server logs when you access and interact with the Platform;
• From third-party payment providers — GCash, PayMaya, and partner banks may share transaction confirmation data with us to reconcile your account;
• From identity verification partners — where we use third-party KYC service providers to verify the authenticity of identity documents;
• From fraud prevention services — we may receive risk signals from fraud detection partners to protect the integrity of the Platform.

4Purposes of Processing

988rpjl processes your personal data for the following purposes:

• To create and manage your 988rpjl account and verify your identity;
• To process deposits, withdrawals, and bonus credits;
• To comply with PAGCOR regulatory requirements, AML obligations, and KYC mandates;
• To detect and prevent fraud, money laundering, and unauthorized account access;
• To provide customer support and resolve disputes;
• To personalize your gaming experience and deliver relevant promotions;
• To send transactional communications (e.g., deposit confirmations, withdrawal notifications, security alerts);
• To send marketing communications where you have provided consent;
• To analyze Platform usage and improve our services;
• To enforce our Terms & Conditions and other policies.

5Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 988rpjl processes your personal data on the following legal bases:

• Contractual necessity — processing required to perform our contract with you, including account management, payment processing, and game provision;
• Legal obligation — processing required to comply with PAGCOR regulations, AML laws, tax obligations, and other applicable Philippine law;
• Legitimate interests — processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights;
• Consent — processing for marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time.

6Data Sharing and Disclosure

988rpjl does not sell your personal data. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:

6.1 Service Providers

We engage trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC verification providers, cloud hosting providers, and customer support platform vendors. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.

6.2 Regulatory and Law Enforcement Authorities

988rpjl may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities where required by law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of 988rpjl's assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy practices of the successor entity prior to the transfer taking effect.

7Data Retention

988rpjl retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and KYC data — retained for a minimum of five (5) years after account closure, in accordance with PAGCOR and AMLC requirements;
• Transaction records — retained for a minimum of five (5) years from the date of the transaction;
• Communications records — retained for two (2) years from the date of the communication;
• Technical and usage logs — retained for twelve (12) months from collection, unless required for an ongoing investigation or dispute;
• Marketing consent records — retained until you withdraw consent, plus one (1) year thereafter as evidence of consent.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.

8Security Measures

988rpjl implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• TLS 1.2 or higher encryption for all data in transit between your device and our servers;
• AES-256 encryption for sensitive data stored at rest, including passwords and payment details;
• Multi-factor authentication options for player accounts;
• Regular penetration testing and vulnerability assessments conducted by independent security firms;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• 24/7 security monitoring and intrusion detection systems;
• Regular staff training on data protection and information security best practices.

While we take every reasonable precaution to protect your data, no system is completely immune to security risks. You are responsible for maintaining the confidentiality of your 988rpjl login credentials and for notifying us immediately if you suspect unauthorized access to your account.

9Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 988rpjl:

• Right to be informed — the right to know what personal data we collect and how it is processed, as set out in this Privacy Policy;
• Right of access — the right to request a copy of the personal data we hold about you;
• Right to rectification — the right to request correction of inaccurate or incomplete personal data;
• Right to erasure — the right to request deletion of your personal data, subject to our legal retention obligations;
• Right to object — the right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to data portability — the right to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint — the right to file a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, please contact our support team via live chat on the Platform. We will respond to your request within thirty (30) calendar days. In complex cases, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reasons for it.

10Cookies and Tracking Technologies

988rpjl uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage patterns, and deliver relevant content. The types of cookies we use include:

• Strictly necessary cookies — essential for the Platform to function, including session management and security tokens. These cannot be disabled;
• Functional cookies — remember your preferences such as language settings and game history to enhance your experience;
• Analytics cookies — collect aggregated, anonymized data about how players use the Platform to help us improve our services;
• Marketing cookies — used to deliver relevant promotional content within the Platform. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For more information on managing cookies in your browser, refer to your browser's help documentation.

11Minors and Age Verification

988rpjl is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law. We do not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the registration and KYC process.

If we become aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please contact our support team immediately.

12International Data Transfers

988rpjl primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure located outside the Philippines — for example, cloud hosting services — we ensure that appropriate safeguards are in place, including contractual data processing agreements that require the recipient to maintain data protection standards equivalent to those required under Philippine law.

We will not transfer your personal data to countries or territories that do not provide an adequate level of data protection without first obtaining your explicit consent or implementing appropriate contractual safeguards.

13Changes to This Privacy Policy

988rpjl reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When we make material changes, we will post a prominent notice on the Platform and, where appropriate, send a notification to your registered email address. The "Last Updated" date at the top of this Policy will be revised accordingly.

Your continued use of the Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how we protect your data.

14Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 988rpjl, please reach out to us through the following channel:

• Live Chat Support: Available 24/7 directly on the 988rpjl Platform — the fastest way to reach our team;
• Support Email: [email protected] (plain text — not a clickable link).

Our Data Protection Officer will review your inquiry and respond within the timeframes required by the Philippine Data Privacy Act. For formal complaints, you also have the right to contact the National Privacy Commission (NPC) of the Philippines directly.